Once the equipment is installed and activated, which it sounds like it has been, that $199 is not refundable per Directv policy. If you have had the account active less than 1 week you can get out of their committment, otherwise you best bet sounds like going through a manager, like you are already doing.
Disputing this with your credit card company, probably won't work since the goods your paid for were delivered and installed. There is no failure on the company's part to deliver the equipment for which you paid.
Good luck to you.
Just to help you out, this upcoming Sunday the TNT HD lineup from 6am to 4pm EST is:
6am: Switchback - Sorry you might just have to miss this showing
8:30am: The Negoiator - You can catch this (or record it) at 12am on 10/30/06
11:30am: American Beauty - Record this bad boy on 10/25/06 at 11pm
2pm: A Civil Action - You can catch this (or record it) at 3am on 10/30/06
4pm: Signs: Record this puppy on 10/27/06 at 8pm,
There are solutions for most of life's inconveniences if you just look for them.
Disputing this with your credit card company, probably won't work since the goods your paid for were delivered and installed. There is no failure on the company's part to deliver the equipment for which you paid.
Good luck to you.
Just to help you out, this upcoming Sunday the TNT HD lineup from 6am to 4pm EST is:
6am: Switchback - Sorry you might just have to miss this showing
8:30am: The Negoiator - You can catch this (or record it) at 12am on 10/30/06
11:30am: American Beauty - Record this bad boy on 10/25/06 at 11pm
2pm: A Civil Action - You can catch this (or record it) at 3am on 10/30/06
4pm: Signs: Record this puppy on 10/27/06 at 8pm,
There are solutions for most of life's inconveniences if you just look for them.