rstokas said:
I can't believe it. I lost signal this morning on all channels for an hour, (Except for local channels which I never seem to lose bc I get them 100% signal). It was a wet light snow, but the top and side of the dish was covered with wet snow. Will this happen all the time?
my usual levels are 78 to 92
WHere are you located... I am in West Michigan and we got about 2 inches of wet snow already. When I was home for lunch I noticed my dish was 100% covered already. But I still did not have reception problems. You may want to call an installer or call D* if this is a new install.
I remember when I first got mine installed, (in the summer), whenever a severe storm started to come into the area I would lose signal. But when the Storm actually hit the area it would come back. I was worried because in West Michigan we get about 80" every winter. And if it was doing this in the summer, then when its cloudy and snowy in the winter (which is everyday) I was not going to be happy. D* said that it only should go out in a severe storm. I told them I could understand this, but Mine goes out when the storm gets about 15 miles from my house, then when the storm is here its fine. They thought that was odd, and sent out an installer to "look" at it. The installer came out, and adjusted the dish a little and I have not had a problem since. It still goes out when a severe summer rain comes, but in the winter I have never had it go out.
My folks had the same issue when they first got theirs, but eventually it went away. Not sure what to think about that.
When the installer was at my house he told me that in the summer the air and clouds are warmer and have more moisture, making the clouds thicker, so signal can be interrupted in a severe storm. But winter snow clouds or storms are less moisturous so the signal can still get through them no problem. He was a very good installer, so I took his work for it, and if you understand your basic 8th grade science it actually makes sense.
So I guess the moral of all of this is if it keeps up call D*, because they did guarantee me that if I was unhappy with how much the signal was going out because of storms, they would let me out of my year commitment at no cost. But I called within the first month.