Since upgrade 622 screen will go blank but with sound

[johnch]

Since 612 update I sometimes get a blank screen with sound. Sometimes if I wait long enough it will recover but it may take 10-15 minutes. The only solution is to do a hard reboot.

I have run a check switch and also have no errors on info screen. I was told by tech support that because I had a drifting lnb on 61.5 this would cause the problem. Well yesterday they replaced the lnb which fixed the drift but I still have this problem.

Any suggestions before I call Tech back?

JC

 

[rglore]

Try just turning the receiver off and then back on, works on mine.

 

[johnch]

Power switch

The power switch does not work once the system freezes. On the system in the den this works but not the older one.

JC

 

[Dirtydan]

I had the same problem, called E* 3 times, no help, next time I called I told them that the HDMI output stopped working, they sent me another box, problem solved.

 

[johnch]

Tnx will do!

JC