Signal loss on satellite 2??

[Amanda Cravy]

A few months ago our network channels started breaking up and we started getting a 771 error, signal loss on satellite 2.

It's happening on both of our boxes.

The guide works fine and all the other channels work fine. We just can't watch any of.our local network channels.

Our signal is at 78% on 110 and 92% 95% on 101 and 98% on 119.
We have a triple LNB and 2 DVR boxes.

Ideas?

 

[texasbrit]

what is your zip code? Do you only have SD channels?

 

[raoul5788]

to Satelliteguys Amanda Cravy!

Sounds like a bad lnb.

 

[JSheridan]

Or alignment.

 

[texasbrit]

Dish alignment probably.

 

[JSheridan]

Dish alignment probably.

I'm glad you agree.

 

[raoul5788]

Could be. Amanda, what are your signal strength numbers on satellite 101 transponders 28 and 31? That's where your local sd channels are. Do you have 99 and 103 in the signal strength menu? If so, your hd channels are on 103s, 16 and 24.

 

[Amanda Cravy]

My zip is 75980.

On 101 transponder 28 says 89 and 31 says 89.

We just have SD channels.

Our guide loads and works just fine. The guy at Direct TV yesterday told me that if my LNB were bad then my guide wouldn't load.

Honestly I have no idea. They offered to send a tech out at my expense. Trying to avoid that if it all possible. We live in the sticks so they always end up charging more.

My Dish and LNB is around 10 years old. Boxes are DVR's and are less than two years old.

 

[raoul5788]

My zip is 75980.

On 101 transponder 28 says 89 and 31 says 89.

We just have SD channels.

Our guide loads and works just fine. The guy at Direct TV yesterday told me that if my LNB were bad then my guide wouldn't load.

Honestly I have no idea. They offered to send a tech out at my expense. Trying to avoid that if it all possible. We live in the sticks so they always end up charging more.

My Dish and LNB is around 10 years old. Boxes are DVR's and are less than two years old.

Can you post all of your signal strengths for 101?

 

[raoul5788]

Looks like you are in the Tyler dma, not where I thought you were. Your sd locals are on 119 transponder 31. What's your signal strength there?

 

[Amanda Cravy]

Sorry guys. Harvey paid us a visit. All is fine and now its back to the satellite issue.

 

[Amanda Cravy]

119 transponder 31 says hmm

Line 25-32 reads like this
0 92 0 89 0 91 0 91


Also,my mother in law lives next door. She is having the exact same problem. Her local channels won't come in good. The only difference is, she lives on a hill with no trees anywhere. I live towards the bottom of the hill and I do have a lot of trees.

 

[csloan1981]

That’s definitely a lnb problem. Look on eBay for a triple lnb there around 25 dollars for a new one, problem solved.

 

[Amanda Cravy]

After going back and forth with DTV, today they sent out a tech at no charge to me.

He said my signal strength is great! He installed a new dish and it's perfect now!

 

[Amanda Cravy]

I'm not sure if he replaced the lnb also or just the dish itself.

 

[Amanda Cravy]

Scratch that, he replaced the dish and the lnb's.