Anyone else ever encountered this problem?
At about 7:30 – 8:00pm every night, one of our dishes seems to lose signal completely. From 100% to nothing in ten minutes. Then at about noon, it comes back again!
I have checked the menu on the receivers this is affecting and everything is set how it should be, including the timers (I first thought maybe the kids had cracked our lock-out code and managed to change the timers to switch off – but that would have been too easy a solution!)
I called DTV but they had no idea, and just told me to check the cabling… but the cables are almost brand-new, and even if they weren’t this doesn’t seem like a cable problem to me.
During the “down” time when we check on the signal meter, we have zero signal on Satellites A & B, and still 96% on C. But obviously the system won’t work from just one satellite.
We have two dishes on the roof there - the uppermost one works fine, it is the lower one that cuts out. So I’m wondering if there’s any way that the upper dish is eclipsing the signal to the lower at certain points in the day. That would make sense except that a satellite is supposed to orbit WITH the earth and so stay static. All our receivers worked fine for the first month after we installed the second dish – and then suddenly this starts happening. It is not due to cloud cover & nothing is blocking the southern exposure...
Any ideas anyone? I'm stumped.
At about 7:30 – 8:00pm every night, one of our dishes seems to lose signal completely. From 100% to nothing in ten minutes. Then at about noon, it comes back again!
I have checked the menu on the receivers this is affecting and everything is set how it should be, including the timers (I first thought maybe the kids had cracked our lock-out code and managed to change the timers to switch off – but that would have been too easy a solution!)
I called DTV but they had no idea, and just told me to check the cabling… but the cables are almost brand-new, and even if they weren’t this doesn’t seem like a cable problem to me.
During the “down” time when we check on the signal meter, we have zero signal on Satellites A & B, and still 96% on C. But obviously the system won’t work from just one satellite.
We have two dishes on the roof there - the uppermost one works fine, it is the lower one that cuts out. So I’m wondering if there’s any way that the upper dish is eclipsing the signal to the lower at certain points in the day. That would make sense except that a satellite is supposed to orbit WITH the earth and so stay static. All our receivers worked fine for the first month after we installed the second dish – and then suddenly this starts happening. It is not due to cloud cover & nothing is blocking the southern exposure...
Any ideas anyone? I'm stumped.