Should I demand an HR24 box with new install?
- Thread starter hammondc
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Server Issues. We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. As of 12:05 PM ET our provider has moved us to a new server.
Things seem to be running better on this new server. However in trying to diagnose the issue (before finding out it was a hardware issue) we made some system changes which we need to undo. So if you find any issues or errors please let us know in the Operations Center Forum.
Thank you for your patience! Sorry for the issue!
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you may not get it
i requested it when i ordered, and told them i would refuse install if it was not an hr24
thye did show up with one
you can always refuse and reshedule, its not nice to the tech, but you can do it
call back and have them put it on your ticket, it doesnt matter much, but then the tech will know
i requested it when i ordered, and told them i would refuse install if it was not an hr24
thye did show up with one
you can always refuse and reshedule, its not nice to the tech, but you can do it
call back and have them put it on your ticket, it doesnt matter much, but then the tech will know
Supposedly the chances of getting a HR24 are greater if you are getting Whole House DVR Service at the same time, as it doesn't require an external DECA. If you want internet access (for On Demand, Netflix, etc.) also request the Cinema Connection Kit with your order.
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