We finally found the problem with intermittent "Complete Signal Loss" messages on one of our sets connected to our Dish 722K receiver. The cabling runs to another floor in the house, and runs through a drop ceiling with a 4 tube fluorescent light in it.
About 6 months ago we started having issues only on one set, we'd get the message "Complete Signal Loss" on a few channels, and at times it would get worse. We finally figured out that when the light was on we'd receive the message-when the light is off we don't have any issues at all. We can recreate the issue over and over, so I'm positive that it's the light. I've also made certain that the light and the receiver are on different breakers in the electrical panel, so I'm positive there is no electrical (voltage) to the receiver.
The coax runs close to the light (within a few inches in the ceiling) and I suspect either the shielding has deteriorated, broken or the for some reason the fluorescent bulbs or ballast are giving off an excess of RF interference. Again, we can consistently replicate the problem simply by turning on the light. If the light stays off we never have an issue. The RG6 cable doesn't have much slack and I can't move it more than a few inches, which doesn't help.
Is there a way to add addtional shielding to the existing RG6 cable? My alternative is to replace the fixture with a standard incandencent one, but before I do that I wanted to find out if there's a simple fix for the cable.
About 6 months ago we started having issues only on one set, we'd get the message "Complete Signal Loss" on a few channels, and at times it would get worse. We finally figured out that when the light was on we'd receive the message-when the light is off we don't have any issues at all. We can recreate the issue over and over, so I'm positive that it's the light. I've also made certain that the light and the receiver are on different breakers in the electrical panel, so I'm positive there is no electrical (voltage) to the receiver.
The coax runs close to the light (within a few inches in the ceiling) and I suspect either the shielding has deteriorated, broken or the for some reason the fluorescent bulbs or ballast are giving off an excess of RF interference. Again, we can consistently replicate the problem simply by turning on the light. If the light stays off we never have an issue. The RG6 cable doesn't have much slack and I can't move it more than a few inches, which doesn't help.
Is there a way to add addtional shielding to the existing RG6 cable? My alternative is to replace the fixture with a standard incandencent one, but before I do that I wanted to find out if there's a simple fix for the cable.