Service Restored to 129 Satellite!

[CK SatGuy]

Is there a way to select the non-HD channels where HD is on 129? My guide stopped showing the non-HD channel when there is an HD channel available for a network.

Hit Menu-8-1 and select show HD and SD channels on the bottom of the page.

 

[tommyd12345]

No satellite 129

 

[empiretc]

netflix time!!!

 

[3HaloODST]

I have a customer (actually I have 1000's) but I have 1 customer who keeps getting signal loss msg
on HD channels...she called in today, of course, but has this been going on for quite a while on 129?
intermittent loss of signal........

This is the first time I have seen an issue with 129 in a while.

Sorry, HD channels still out. While trying to call up the guide, I got repeated error msgs and went back to the complete signal loss screen. Then the signal acquisition screen came up, it tuned to the HD channel I had been watching, which was blank, and I changed the channel down to the SD channel and it worked. I can now call up the guide. Checking the signal strengths, the system now seems to bypass 129 entirely (before there was a red X on the 129 indicator -- now it's just blank).

May need to run a Check Switch when 129 comes back.

 

[racenut]

MENU - 8 - 1 - Channel Preference - HD & SD - Save

Thanks. That did it.

 

[kajlb60]

loss here in Oklahoma

 

[Mr Tony]

Where's the "dish can do no wrong" people at?

trying to come up with an excuse......

 

[Butcha]

Gone here in South Dakota too. Who's going to go up there and fix that thing?

 

[wassupTC]

Maybe they should try unplugging the power cord for 30 seconds and replugging?

I wish I could 'like' this about a billion more times. Payback for the annoying first step in any service call to any provider of Internet, pay TV, etc. Yeah, how 'bout you guys try that first before saying it's down? Nice.

 

[inazsully]

I bet they dumped ESPN and this is what happened.

 

[timefinder]

In washington complete loss, busy signal when calling dish service center. They must be busy.

 

[MaryB@SlingTV]

We are working on the issue and hope to have it restored as quickly as possible.

 

[dfergie]

I've been out working on my old 4x4, came in awhile ago and noticed it was down, but I was able to get ESPN, swapped to OTA and went back out...

 

[Dishman1978]

The Russians shot it down!!!!

 

[CK SatGuy]

I bet they dumped ESPN and this is what happened.

Nope, I've been watching ESPN while this is all going on. Now I'm just watching my local news via OTA. Besides ESPN is on 110. There would be no way that it could affect 129, right?

 

[Scott Greczkowski]

I am hearing that Ciel 2 is having some issues and SES Americom is working to fully recover the satellite. I am also hearing that there is no damage to the satellite.

Good luck to the SES Americom Team who is working hard to bring your signal back.

 

[whitewolf8214]

trying to come up with an excuse......

or lost in space from the grateful dead days lol

 

[kstuart]

Damn - I wasted over a half hour of my time trying everything - power cord pulls, switch checks...

The mind always assumes that it is your own stuff rather than everyone losing signal.

 

[wingo61]

Same here. Fort Wayne, IN

 

[Scott Greczkowski]

Damn - I wasted over a half hour of my time trying everything - power cord pulls, switch checks...

Just goes to show you should always check SatelliteGuys first.