SatelliteGuys 4.0 (upgrade) Problem Thread

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  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
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Thanks for the fast suggestion. I've tried Firefox every time they've had a major update, but settings like this (from above) just confuse me: "Firefox 3.6 with No Script add-on. I allowed netdna-cdn.com as you suggested." I just don't know what will happen with most of the add-ons, so it's hard for me to personalize it, which many seem to feel is what makes Firefox as good as it is.

If only the IE users are having difficulty with the site loading slowly, and it really is like dial-up slow, that's a reason I understand and won't ask for more help. Any IE users that aren't noticing a definite slow-up with this site upgraded?

Thanks!
 
Charise said:
I've tried Firefox every time they've had a major update, but settings like this (from above) just confuse me: "Firefox 3.6 with No Script add-on. I allowed netdna-cdn.com as you suggested." I just don't know what will happen with most of the add-ons, so it's hard for me to personalize it, which many seem to feel is what makes Firefox as good as it is.
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Add-ons are by no means necessary to use with Firefox. I'd venture to say that far more people run it with ZERO add-ons than those who use add-ons.

As for any slowdown being IE-related, I doubt it. I'm sure there are a LOT of visitors here using IE and no reports of slowdowns, especially after the site upgrade. Really, just try Firefox or Chrome or Safari for 15 minutes (as-is, no add-ons) and see if it's faster.
 
+1 FireFox is the way to go, plus it has all kinds of tools to make things faster. I trust Internet Exploder as far I can toss a VIP 922 box... At work, even they have reminders not to use Exploder since it's easy to get viruses.

HIFI said:
I also have vista but using firefox and really like it, give it a try.
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