OK, originally signed up for Directway in December of 2005... The installer installed dish on pole mount and to be honest things have never been good. Least little bit of wind and signal would drop. Almost any amount of rain and I would loose connection all together. First of all, I've called Hughesnet several times (less than a week after install was one of the many) and hughesnet would (then Directway) never do anything, because "signal is within acceptable range" or "it is normal to loose signal in rain". Poll is movable, and everytime the wind blows it kills my signal and I have to go out and try to re-position pole.
OK, about 4 months ago I upgraded my modem to the Hughesnet 7000S modem (original was a 7000) and ever since my signal strength has been lower (in lower 60's) however, my cross-pole has been being in the 70's on clear days... Though I was losing signal when it rain etc. I was ok with it. Anyways, I was mowing my yard about a month ago and bumped into poll. Then my cross-pole tanked but still worked (67ish).
In the last week or so, I have been losing signal regularly... If I try to do a cross-pole test it fails and then nothing works. Go out and the best that I can get is low, low, low 60's on cross-pole and 50's for signal strength (on clear days!!!)
I am well out of warranty (new warranty only covers 7000s correct?) and have looked over the dish outside and find no major issues. Except on the feedhorn part that has a clear lense facing dish, it is clouded up and almost looks like it is full of some sort of debree... Have no idea how, what, etc. because it appears sealed. Pole, of course, is very loose in ground (wind barely blowing rocks the whole assembly) and out of plumb I am sure (sorry, haven't had the chance to check). If I try moving pole, signal gets worse, not better (tried moving back, forward, left, and right and everytime signal got worse).
Therefore, I am wondering if something got inside feedhorn. Or, is it possilbe to have a dying 7000s? Because no matter what I've done (all that worked in the past) signal won't do any better than what I have it right now. Tilt and elevation are set to what it calls for. Azimuth, unless pole is turning in ground, should not have changed. Don't recall if installer cut a 45 on end of pipe or not, even if they did, I guess it is still possible.
Anyone got any ideas? To be honest, I've always wanted to reinstall dish myself. For one, pole is not solid AT ALL, never has been, and I feel as though, no matter what I do, it will just move again the next time the wind blows.
I'm on the home plan, not sure of size and all of dish, but I'm sure the smallest available.
OK, about 4 months ago I upgraded my modem to the Hughesnet 7000S modem (original was a 7000) and ever since my signal strength has been lower (in lower 60's) however, my cross-pole has been being in the 70's on clear days... Though I was losing signal when it rain etc. I was ok with it. Anyways, I was mowing my yard about a month ago and bumped into poll. Then my cross-pole tanked but still worked (67ish).
In the last week or so, I have been losing signal regularly... If I try to do a cross-pole test it fails and then nothing works. Go out and the best that I can get is low, low, low 60's on cross-pole and 50's for signal strength (on clear days!!!)
I am well out of warranty (new warranty only covers 7000s correct?) and have looked over the dish outside and find no major issues. Except on the feedhorn part that has a clear lense facing dish, it is clouded up and almost looks like it is full of some sort of debree... Have no idea how, what, etc. because it appears sealed. Pole, of course, is very loose in ground (wind barely blowing rocks the whole assembly) and out of plumb I am sure (sorry, haven't had the chance to check). If I try moving pole, signal gets worse, not better (tried moving back, forward, left, and right and everytime signal got worse).
Therefore, I am wondering if something got inside feedhorn. Or, is it possilbe to have a dying 7000s? Because no matter what I've done (all that worked in the past) signal won't do any better than what I have it right now. Tilt and elevation are set to what it calls for. Azimuth, unless pole is turning in ground, should not have changed. Don't recall if installer cut a 45 on end of pipe or not, even if they did, I guess it is still possible.
Anyone got any ideas? To be honest, I've always wanted to reinstall dish myself. For one, pole is not solid AT ALL, never has been, and I feel as though, no matter what I do, it will just move again the next time the wind blows.
I'm on the home plan, not sure of size and all of dish, but I'm sure the smallest available.
