S209 Problems Continue - Add-On Owned Joeys Deauthorized

[hojni]

Just discovered another S209 problem. The two purchased Joeys that I added almost a month ago are not authorized. At installation, both Joeys had automatically authorized through the Hopper Internet connection as part of the Joey setup wizard. They now both need to be authorized again.

I am going to PM the Dirt team for assistance.

 

[MaryB@SlingTV]

Just discovered another S209 problem. The two purchased Joeys that I added almost a month ago are not authorized. At installation, both Joeys had automatically authorized through the Hopper Internet connection as part of the Joey setup wizard. They now both need to be authorized again.

I am going to PM the Dirt team for assistance.

Please send your account information and I will get this corrected. I did have a similar issue to this with the receiver numbers being off so if you could send those as well, I would appreciate it. Thanks!

 

[hojni]

Once again the DIRT team comes through. MaryB was able to resolve the problem by reauthorizing the Joeys within minutes of sending my PM. Thank You MaryB!!!