I was having some issues with my 612, so I did a online tech chat, the CSR determined that I needed to do a RMA and swap the receiver, which is what I wanted to do in the first place. So, they give me a RMA #, I log into my dish account and see that there is no shipments for the rma, so I do another chat, the CSR said there was not a receiver scheduled to be sent, so they did another RMA, I logged back into my dish account and the rma was listed for shipment but it was for the wrong receiver my 722! So I did another chat, and they did another RMA which was actually for the 612! So now I have 2 new receivers coming to me. They tell me they can not cancle the 722 that is coming, just to return it with the pre-paid shiping label.
MY QUESTION IS, should I refuse the 722 when UPS brings it, or just turn around and ship it right back to dish with the pre-paid label? I dont want to be billed for not returning the correct serial number.
MY QUESTION IS, should I refuse the 722 when UPS brings it, or just turn around and ship it right back to dish with the pre-paid label? I dont want to be billed for not returning the correct serial number.