Well Saturday night my VIP decided to call it quits. The guide and pictured locked up, I powered down the unit, and than it wouldn't come back on. I called dish up after I got a error about the DVR not working. So I lost everything and can not pause, or record anything until they send me another receiver. I asked to get a VIP 722, but the guy said no. I got a 15 dollar charge for the new one. The old receiver lasted almost 3 years. I wish it would of gave me a warning before it gave up.