Dear Customer,
Thank you for your e-mail. Effective immediately the VOOM HD line-up can no longer be viewed by our customers. DISH Network continues to be the leader in providing the best movies, sports and entertainment in High Definition. In order to provide you with top quality entertainment, DISH Network continually evaluates and at times, makes changes to our channel line-up. We plan to use this opportunity to introduce exciting new HD channels offering a breadth and depth of programming that better complements our already robust HD offerings.
DISH Network understands it may feel like DISH is removing your favorite programming, but check out the comparable HD programming that is available!
VOOM Channel
Alternative Programming
Channel #
Monsters HD
Chiller (Only available in SD)
199
Rave HD
MHD
9469
Rush HD
Universal HD, HD Net
9427, 9422
Specific HD Movies
HD Net Movies, Universal HD, and Premiums in HD
9423, 9427
Also check out the following exciting new channels that will be available in the DISH HD Package!
· ABC Family HD (DISH Network Ch. 180)
· Biography HD (Ch. 119)
· Bravo HD (Ch. 129)
· Cartoon HD (Ch. 176)
· Cinemax 5 Star (Ch. 381)
· Cinemax HD West (Ch. 380)
· Comcast Sports Network Bay Area HD (Ch. 419)*
· Comcast Sports Network New England HD (Ch. 435)*
· CNBC HD (Ch. 208)
· CNN HD (Ch. 200)
· Disney HD East (Ch. 172)
· ESPNews HD (Ch. 142)
· Hallmark Movie Channel HD (Ch. 187)
· MGM HD (Ch. 385)
· Sci Fi HD (Ch. 122)
· Smithsonian HD (Ch. 374)
· Tennis Channel HD (Ch. 400)
· Toon Disney HD (Ch. 174)
· Travel Channel HD (Ch. 215)
· USA HD (Ch. 105)
· Weather Channel HD (Ch. 214)
· World Fishing Network HD (Ch. 396)
*Launch Wednesday, May 14
Watch for even more high definition channels over the upcoming weeks as DISH Network grows to over 100 national HD channels by end of year. For additional information please visit HYPERLINK "http://www.dishnetwork.com/HDupdate"www.DishNetwork.com/HDupdate. Thank you for being a DISH Network customer.
If you still wish to end your service, please know that for security reasons, we are unable to disconnect accounts via email. Please call 1-800-333-3474 to disconnect through a customer service representative, who will go over disconnection options and final disclosures with you.
Your business is greatly appreciated and we thank you for allowing us to be of assistance to you. If you have any further questions or concerns, please refer to DISH Network -- Home or reply to this email.
Sincerely,
DISH Network E-Care