Redoing roof in near future. Who’s responsible for DirecTV dish?

[Jimbo]

Guy came today. Was quick. He called me from his cell and I had to watch the screen and I heard him ratcheting away at something and one direction was worse and the other was good. Got all the signals around 95 on 99 and 103, and it even improved 101 a bit (some near 100).

Signing out was on an AT&T Samsung galaxy tab tablet. He drove a green dodge caravan with ladders on the roof rack and an authorized AT&T contractor magnet on the side.

Did he not have an AIM meter ?
Usually, they don't need anyone on the inside to point the dish with a meter.
Sounds like it was definitely a contractor (which is fine) .

 

[cypherstream]

Nope no meter. I was his meter.

 

[Athlon646464]

Nope no meter. I was his meter.

Glad you got it fixed in one visit. With it being on your roof that was a 50/50 proposition.

 

[Jimbo]

Glad you got it fixed in one visit. With it being on your roof that was a 50/50 proposition.

Is that the Exclusive photo of the futuristic 2025 meter ?

 

[Athlon646464]

Is that the Exclusive photo of the futuristic 2025 meter ?

Damn - I wasn't supposed to reveal that yet...

 

[cypherstream]

I got an email today stating I got the protection plan and a new 2 year agreement. Really 2 year agreement since I got a roof?

 

[texasbrit]

No, did you get any newequipment?

 

[N6BY]

I made a little rhyme that helps tell the story:

I had to get a new roof
And then my reception went poof
I called the man
He came in a van
I said 'you have no meter'
He said we don't need 'er
Praise god my reception returned
And now this thread is adjourned

 

[cypherstream]

Hilarious, and talent.

No new equipment.

Just claims I have a 24 month commitment. As long as the pricing stays low I’m ok with it. The local cable company isn’t any better. Streaming options will
just mature in the next 2 years. It really is the best choice in the area.

 

[cypherstream]

There is a 1 month waiting period now to use the protection plan. So even though it was added at $8.99, I would have had to wait a month to claim the service call to reaim the dish. So I still have a $49.00 one time charge for this, line item “dish relocation”. I think that’s fair if I did not renew a contract, but according to my last email I’m in a new 24 month contract, and with no new equipment, to me that shouldn’t be considering I’m paid for the guy to come out and without me watching the signal levels he wouldn’t have been able to do his job.

AT&T really sank DirecTV’s customer service down in the tubes.

 

[Jimbo]

There is a 1 month waiting period now to use the protection plan. So even though it was added at $8.99, I would have had to wait a month to claim the service call to reaim the dish. So I still have a $49.00 one time charge for this, line item “dish relocation”. I think that’s fair if I did not renew a contract, but according to my last email I’m in a new 24 month contract, and with no new equipment, to me that shouldn’t be considering I’m paid for the guy to come out and without me watching the signal levels he wouldn’t have been able to do his job.

AT&T really sank DirecTV’s customer service down in the tubes.

I would call back and discuss that issue .... your clearly in the right.