Recording problem with new 622 install

[Vindicis]

My father just had his dish upgraded to the dish 1000 and the Vip622. He's having issues playing back items that have been set to record on TV2. If I look in the schedule I can see the program was recorded and the status says "Done". However, when I view the details everything is recording for only 1 minute thats listed on TV2. You can't playback anything that recorded on TV2 but TV1's recordings are fine. I thought maybe the satellite was out as at the time but he has some recordings that took place at the same time as on TV1 and TV1 item plays back just fine. Any ideas what might be causing this, perhaps a bad 622? Thanks in advance.