Recorded shows wont play from External Drive on DVR

[hdtvtechno]

i connected an External 1tb hard drive to my HD DVR Hr21 -100

when i press play.. it doesn't play and all i get is an message if i want to delete it...

whats wrong..?

 

[hdtvtechno]

It was fine earlier...

 

[dfergie]

What brand?

 

[hdtvtechno]

Simpletech Pro Drive by fabrik
i got it from bestbuy

like i said it was working eariler with the same drive

 

[hdtvtechno]

Reboot fixed it.. unplugged both dvr and drive from power

but i fell asleep left the dvr on when i woke up... the dvr wasn't responding to both the remote or by pressing the buttons on the front panel either... and the LED light on the hard drive was not on.. but the drive was working and spinning...

so i unplugged dvr from power.. then i unplugged the drive from power.. the plugged power back to drive.. then pluggged power back to dvr.. when dvr booted back up.. it wiped my recordings and my to do list

i dont know whats causing this ?

 

[hdtvtechno]

Diagnostics report number
20081010-1AA9

 

[hdtvtechno]

This is a really pain like pulling hairs now..
it happened again

DVR was going crazy i saw that the LED light on the DVR was spinning in circles..then i saw the external hard drive LED light turn off..

when i went to view recorded show it would not let me view all i got was if i want to delete it..

it also causes the network internet connection not work when this happens for the DVR.. could not get to send Diagnostics report but i got the Linksys gaming wireless adapter pluggged in.. and have my laptop computer connected to the second ethernet port on the DVR..and the internet work fine on the laptop however..

Rebooted DVR using the reset menu and got stuck on the checking sat connection screen..
so i pulled the power from external hard drive. and turn the drive back on... then i hit the red reset button from the DVR access card slot..

then after it rebooted it reset everything..deleted all shows recorded and remove the To-do list...

whats going on ?

 

[hdtvtechno]

Oh Finally it works.. looks like it was the Firmware issue.. downloaded the new Directv DVR 0290 version and has been working rock solid since last night..

:up

 

[hdtvtechno]

Just wanted to Thank DirecTV for fixing this issue..
with the 0290 firmware update..

Thanks soo much
its been rock solid now working

 

[hdtvtechno]

It just crapped out again just like 30 minutes ago..shut down my external hard drive

its Directv issue... because i when i download the 0290 firmware on the DVR.. it was working fine..

whats going on.. ?

 

[jcrandall]

I've been using esata setups for over a year with no issues like yhou describe, over several firmwares.

I don't think 0290 changed anything drive related.

I think your drive setup is either incompatible or has a bad setting (or even could be a bad drive).

If there aresettings, make sure it doesn't ever do any power saving mode, it needs to always be on, and the dvr will tell it when to rest.

 

[hdtvtechno]

How i find out if it has a power saving mode ?
i dont see any button on the external drive exclosure...

 

[Big Dawg 23]

More than likely you will need to hook it up to a pc. Go to the drive and select properties and look for the sleep setting. I am leaving Charter for Directv on Thursday. I had to do this for my WD drive.

 

[hdtvtechno]

Well its been rock solid for 48 hours now.. and i haven't touched it one bit.. so idk.. could of been a directv problem or somethin else

 

[hdtvtechno]

Well it shut off last time.. again..
I went to bestbuy and asked geeksquad.. and they said it must be the firmware from directv or something else that causing it to shut down the hard drive..

this is really like pulling hairs.. and i dont like it.. NO Im not feeling the Joy for me from Directv..

 

[mark40511]

Um, I was thinking about getting an external drive. Maybe now I won't if its this much of a headache!