Receivers in endless loop

[Deadlocked]

Going to plug ours back in and see if it's fixed


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[pattykay]

The same thing happened to my ViP211k (Eastern Arc) yesterday, but my sister's ViP211k (Western Arc) was working just fine.

 

[sam_gordon]

I have a 211 on the Western Arc and haven't had any problems.

 

[dare2be]

Hmm, maybe it's a combination of 211, software update, and Eastern Arc.

 

[Deadlocked]

Fixed over here.


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[Radioguy41]

So now I have two new receivers coming that I don't need.

 

[Foxbat]

What version of the ViP211 software are you running? Mine is L570 on the Eastern Arc (Dish 1000.4)

 

[Dishmaestro]

Yep. They all started working again this morning. I haven't received any word from Dish on the matter, but it seems that it was only 211's on Eastern Arc. Thanks for the input guys.

 

[Radioguy41]

What version of the ViP211 software are you running? Mine is L570 on the Eastern Arc (Dish 1000.4)

Eastern arc, version L559.

 

[pattykay]

The same thing happened to my ViP211k (Eastern Arc) yesterday, but my sister's ViP211k (Western Arc) was working just fine.

Hmm, maybe it's a combination of 211, software update, and Eastern Arc.

Out of curiosity, are the other receivers that were affected by this problem all non-DVRs, or do you have a hard drive connected? That is another possible variable. My ViP211k is a non-DVR, and my sister has a hard drive connected to hers.

 

[Deadlocked]

Non DVR here


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[Radioguy41]

Non-DVR.

 

[pattykay]

That seems to confirm my theory. I am guessing that the bad software caused the receivers to try to download the wrong program guide. In other words, the non-DVRs were trying to download the nine-day guide, and when they couldn't find a hard drive to store it, they rebooted. Meanwhile, other people with DVRs were reporting that they only had access to the two-day guide, and that problem seemed to get fixed at the same time as this one.