Receiver Upgrade Question?

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    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

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SatelliteGuys Pro
Original poster
Nov 25, 2008
294
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USA
I believe I read somewhere that Dish (or satellite companies in general) have to provide free receiver upgrades every year, or every other year. Does this have any truth to it?

Basically I am looking to upgrade my receiver. I have had it about 3 years. It is the HD VP622 DVR receiver with dual tuner and 1&2 remote controllers.

The main reason I want to upgrade the receiver, is because it seems to have issues occasionally and also because the remote controllers and not in good shape. Thanks
 
Man wah you smokin? FREEE FREE FREE FREE?

If your account is in good standing DISH will give you some type of deal but don't expect FREE.
 
Upgraded my owned 510 to a ViP211k for $25, 722 would have been $125, but with an extra $5.98 per month DVR fee.

I already had a 211 with EHD, so now I have essentially an HD 510 with an OTA tuner for only $25 (picked up a USB EHD at a garage sale for $5).
 
I upgraded a 622 to a 722K two weeks ago. With a 2 year contract no charge I asked for the OTA module it was 29.99. I received my bill Fri. it showed 75.00 upgrade charge with a 75.00 adjustment. I talked to retention to get the deal.
 

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