I hope nobody is recording anything.
As my gramma used to say, hope in one hand and spit in the other...see which one fills up first.
Mine were working okay, but now I'm missing three recordings.
Receiver froze up?
- Thread starter Hemi 6.1
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Server Issues. We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. As of 12:05 PM ET our provider has moved us to a new server.
Things seem to be running better on this new server. However in trying to diagnose the issue (before finding out it was a hardware issue) we made some system changes which we need to undo. So if you find any issues or errors please let us know in the Operations Center Forum.
Thank you for your patience! Sorry for the issue!
CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
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As my gramma used to say, hope in one hand and spit in the other...see which one fills up first.
Mine were working okay, but now I'm missing three recordings.
Reboot and as soon as the blue ring turns on, hit '02468' on the remote control.
That will force the box to download the newest available version of firmware.
My HR21 just rebooted on its own. Still version 0x3de and still as slow to respond as ever. What a PITA.
Yea OK Billing department in charge of reboots.
Never said billing did there Hemi.
TECH,Case managment, OM , Supervisors ( any department ) , Engineering staff can send down a command to either restart or do a system diagnostics.
P.S. Hemi just drop the attitude it does not do you any good.
Cool - thanks. Same here. Looks like they did only a reboot? That was the same version I already had and the power cycle had already fixed me.
Post reboot, I am still running A-OK!
Both of My HR20's just finished rebooting, it seems to have fixed the problem. The new software version is 0x3df
No software update more of a master reset should clear out the guide data. This is comming from Corporate.
Now is the guide data responsable I dont know to be honest But based on what they said and what they done it looks just like a master reset.
Who knows if DTV will ever tell us the real reason behind this strange issue.
DIRECTV is now trying to do a fix and your receiver might reboot a few times on its own.
I hope nobody is recording anything.
better to get this snag out of the way now and not during the 2010 World Cup..in 3 short days
Actually, D* can only restart the DVR. You better check the closets and under the bed.
Wow-- glad I stumbled on this thread! I was *kinda* concerned, but not freaking out... my new HR24 just rebooted on it's own! I've got it on a UPS (which after the auto-reboot I verified the installer hooked it up to the right port!), and there is weather in the area, so I was thinking maybe it was one of those. But now I know better.
Thanks for sharing, people!
P.S. And On Demand isn't working either yet after the reboot. Software on the HR24 is (0x3e0, Thur 6/3, 6:47p)
Thanks for sharing, people!
P.S. And On Demand isn't working either yet after the reboot. Software on the HR24 is (0x3e0, Thur 6/3, 6:47p)
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