Receiver froze up?

[cfb]

I hope nobody is recording anything.

As my gramma used to say, hope in one hand and spit in the other...see which one fills up first.

Mine were working okay, but now I'm missing three recordings.

 

[cfb]

How do you force a software update? Would you be willing to give me some steps to follow?

Reboot and as soon as the blue ring turns on, hit '02468' on the remote control.

That will force the box to download the newest available version of firmware.

 

[iFIX Solutions]

My HR21 just rebooted on its own. Still version 0x3de and still as slow to respond as ever. What a PITA.

 

[Hookem99]

Whomever gets rebooted first can you please check your software version and post it along with your model? Thanks

HR23-700
Ox3de From 6/3

 

[stonecold]

Yea OK Billing department in charge of reboots.

Never said billing did there Hemi.

TECH,Case managment, OM , Supervisors ( any department ) , Engineering staff can send down a command to either restart or do a system diagnostics.


P.S. Hemi just drop the attitude it does not do you any good.

 

[charper1]

Stone - can you find out if they did a software update or just a full reboot?

 

[charper1]

HR23-700
Ox3de

Cool - thanks. Same here. Looks like they did only a reboot? That was the same version I already had and the power cycle had already fixed me.

Post reboot, I am still running A-OK!

 

[stonecold]

all 3 of mine rebooted and all are fine.

the two affected ones both were HR22-100
0x3de

 

[ddhawk]

Both of My HR20's just finished rebooting, it seems to have fixed the problem. The new software version is 0x3df

 

[stonecold]

Stone - can you find out if they did a software update or just a full reboot?

No software update more of a master reset should clear out the guide data. This is comming from Corporate.

Now is the guide data responsable I dont know to be honest But based on what they said and what they done it looks just like a master reset.

Who knows if DTV will ever tell us the real reason behind this strange issue.

 

[charper1]

Thanks!

 

[Jimbo]

Whoa...my receiver just rebooted itself....I'm in the other room! Can they force a reboot on you?

Absolutely ...
It's been done before.

 

[Hemi 6.1]

P.S. Hemi just drop the attitude it does not do you any good.

Yes Father.

Keep up the good work!

 

[Hemi 6.1]

My HR21 just rebooted on its own. Still version 0x3de and still as slow to respond as ever. What a PITA.

HR23 slower too.

 

[symarb1]

Reboot and as soon as the blue ring turns on, hit '02468' on the remote control.

That will force the box to download the newest available version of firmware.

Thank you!!
Its bringing down her software now, I'm hoping this is the road to recovery!

 

[Cobra611]

My HR21 just rebooted itself too, around 2:54pm.

 

[fetajr]

DIRECTV is now trying to do a fix and your receiver might reboot a few times on its own.

I hope nobody is recording anything.

better to get this snag out of the way now and not during the 2010 World Cup..in 3 short days

 

[nitemare]

umm. My TV just turned on automatically. So, DirecTV did that?!?!? I though someone broke into the house.

 

[mccoyrj]

umm. My TV just turned on automatically. So, DirecTV did that?!?!? I though someone broke into the house.

Actually, D* can only restart the DVR. You better check the closets and under the bed.

 

[Murph74]

Wow-- glad I stumbled on this thread! I was *kinda* concerned, but not freaking out... my new HR24 just rebooted on it's own! I've got it on a UPS (which after the auto-reboot I verified the installer hooked it up to the right port!), and there is weather in the area, so I was thinking maybe it was one of those. But now I know better.

Thanks for sharing, people!

P.S. And On Demand isn't working either yet after the reboot. Software on the HR24 is (0x3e0, Thur 6/3, 6:47p)