I recently installed a GloryStar GEOSATpro DVR1100c receiver and plugged in a 500 GB USB external hard drive formatted to FAT32 using CompuApps SwissKnife. The hard drive records the programs just fine, which I can view on my system. But when I plug the hard drive to my Windows XP computer, the files are all gibberish. They do not appear as MPEG files as the manual seems to indicate they should. I tried using VideoReDO Plus and VLC to read the files but without success. I called GloryStar tech support twice, but they don't seem to know what to do, saying I should contact the computer or hard drive manufacturer. How can I get my computer to read the files so I can edit & burn recorded programs onto DVDs?