I have a Sony sound bar with HDMI out (ARC) to my Vizio TV. The HR44 receiver is HDMI in to the sound bar.
For around 9 months I was able to program the TV and sound bar on the Remote so I could turn all 3 devices on and off, and control the sound bar volume with the RC73 in RF mode.
Now, the remote only turns on the HR44 and the TV. I have to turn on the sound bar with the Sony remote. Once it is on, I can still control the volume with the RC73. Also, the off button still shuts off all 3 devices.
I have reset the receiver and the remote and I have reprogrammed the remote. A CSR told me the remote will not control the sound bar and I have read online that the remote will not turn on the sound bar.
I'm at a loss right now, especially since everything worked for around 9 months.
Does anyone have similar experiences and are there any solutions?
For around 9 months I was able to program the TV and sound bar on the Remote so I could turn all 3 devices on and off, and control the sound bar volume with the RC73 in RF mode.
Now, the remote only turns on the HR44 and the TV. I have to turn on the sound bar with the Sony remote. Once it is on, I can still control the volume with the RC73. Also, the off button still shuts off all 3 devices.
I have reset the receiver and the remote and I have reprogrammed the remote. A CSR told me the remote will not control the sound bar and I have read online that the remote will not turn on the sound bar.
I'm at a loss right now, especially since everything worked for around 9 months.
Does anyone have similar experiences and are there any solutions?