Has anyone here fought the "random restart" problem with their DVR and won? If so I'd sure appreciate some pointers, because the problem is getting worse and may make me drop DirecTV completely if I can't get it under control.
Major Symptom: 3 to 5 times a day the screen goes dark in the middle of a program, the DVR's power lite goes off, then lights up, the "Welcome" screen comes on and six minutes or so later everything is back to normal. If watching a recorded show it "resumes", but only at the beginning. All recording ceased but restarts about 30 seconds after things are normal.
Optional symptom: Program freezes on screen, recording lite goes off [if it had been on] and remote control operation will not effect the DVR. Thus it must be manually "reset" and the process listed in "major symptom" begins at the point where the power lite returns.
I have three R10's and they each have experienced the problem, but in varying degrees. Occasionally two will "restart" at the same time. Never have all three done so simultaneously, as far as I know.
To "cure" the problem I've renewed the hard drive, installed a hard drive cooling frame with two mini-fans, renewed the case fan with a higher capacity unit, replaced the power supply with known good, protected the unit with a new APC UPS, removed all dust from the case and raised the four lower corners of the case 3/16" to give it increased airflow through the case's bottom grilles.
Any ideas on what I've missed? The problem began about 90 days ago and is slowing getting worse and worse and wo....
Major Symptom: 3 to 5 times a day the screen goes dark in the middle of a program, the DVR's power lite goes off, then lights up, the "Welcome" screen comes on and six minutes or so later everything is back to normal. If watching a recorded show it "resumes", but only at the beginning. All recording ceased but restarts about 30 seconds after things are normal.
Optional symptom: Program freezes on screen, recording lite goes off [if it had been on] and remote control operation will not effect the DVR. Thus it must be manually "reset" and the process listed in "major symptom" begins at the point where the power lite returns.
I have three R10's and they each have experienced the problem, but in varying degrees. Occasionally two will "restart" at the same time. Never have all three done so simultaneously, as far as I know.
To "cure" the problem I've renewed the hard drive, installed a hard drive cooling frame with two mini-fans, renewed the case fan with a higher capacity unit, replaced the power supply with known good, protected the unit with a new APC UPS, removed all dust from the case and raised the four lower corners of the case 3/16" to give it increased airflow through the case's bottom grilles.
Any ideas on what I've missed? The problem began about 90 days ago and is slowing getting worse and worse and wo....
