I purchased a R22-200 DVR a couple months ago and it recently started making a humming noise. It's really only audible at night when the house is quiet or if you put your ear up to the unit.
I called D* and they sent out a replacement unit but it was an older R15-300. When I called back to try and get a R22 replacement instead, they told me they just ship whatever they have the most of in stock and that they can't specify a model number. I found that disappointing since the R22 is a much newer model than the R15, it has a built in RF antenna, 200 vs 100 hours of recording time, and can now be used as an HD DVR. All around, it seems like a much nicer unit.
I guess I'm planning on just living with the humming noise and send the R15 back. I'm hoping the noise is not a sign of a serious issue and that it doesn't get worse.
Does anyone know if there's a way to have D* actually replace the unit you have (which is still under warranty) with the same or better model number?
Thanks,
Curtis
I called D* and they sent out a replacement unit but it was an older R15-300. When I called back to try and get a R22 replacement instead, they told me they just ship whatever they have the most of in stock and that they can't specify a model number. I found that disappointing since the R22 is a much newer model than the R15, it has a built in RF antenna, 200 vs 100 hours of recording time, and can now be used as an HD DVR. All around, it seems like a much nicer unit.
I guess I'm planning on just living with the humming noise and send the R15 back. I'm hoping the noise is not a sign of a serious issue and that it doesn't get worse.
Does anyone know if there's a way to have D* actually replace the unit you have (which is still under warranty) with the same or better model number?
Thanks,
Curtis