Here was my situation...It may or may not help you...
I have a DISH 500 at 110/119 and a wing dish at 61.5 that was put up originally for some locals that were there but have long since moved over to 110, so basically I wasn't using the wing dish for anything since all it got me were the foriegn channels and a few PPV channels which I rarely use.
Then, in December when I DIU to HD and a 722, the installer said that since I already had the wing dish I wouldn't need anything looking at 129. However, I was not aware at the time that my HD RSN (FSN Cincinnati) was only on 129. Since the main reason I went HD was to get the Reds in HD, I was, to say the least disapointed. I was just going to move the dish myself, but I decided to wait until the leaves came out on a tree that I thought might be a problem.
Then a few weeks ago when I was calling DISH about an unrelated matter, I asked to speak to a tech CSR and explained my problem. I told them that even tho I was unaware that FSN Cincy HD was only on 129, the installer should have known that, and that I should have a dish looking at 129. He agreed, and would send someone to move the dish for me for $50. When I reminded him that this should have been part of the original install, he agreed again and credited my bill for $50. Then when the installer came out, he said that the tree shouldn't be a problem, moved the dish, and even put new connectors and new cable running into the house, free of charge. (I did tip him $20 for doing a great job!) So now everything is good, and the Reds look great in HD!!!...:up
I would suggest calling and not stop until you get a CSR who will "play ball" with you...
: