Question about upgrade from standard to hd receiver

  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
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jumpman23j

SatelliteGuys Family
Original poster
Feb 2, 2008
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I need to upgrade a standard receiver to an hd receiver and want to know what is the best way to go about doing it. I already have an hd dvr in the living room and would like to replace a standard for an hd receiver. If I call directv about it will they automatically renew my contract for 2 years for the swap of receivers? I don't really wanna leave directv but don't like their practices about an upgrade causing a 2 year extension either and especially in this market we have today. But I guess if theres no other way than I just have to go through with it.
 
I need to upgrade a standard receiver to an hd receiver and want to know what is the best way to go about doing it. I already have an hd dvr in the living room and would like to replace a standard for an hd receiver. If I call directv about it will they automatically renew my contract for 2 years for the swap of receivers? I don't really wanna leave directv but don't like their practices about an upgrade causing a 2 year extension either and especially in this market we have today. But I guess if theres no other way than I just have to go through with it.

I know it sux and have been talking about them needing to make a change with that, but they haven't.
Unfortunately you get a new commitment with an upgrade as well as a addl recvr.

I've been hoping that they would do away with the 2 yr commit AFTER you go thru the 1st one.
 
Thanks for the reply and that's what I expected. Ah well, you win some you lose some.
 
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