Scott,
What did you set the L.O. or LNB Frequency to in your menus? Make sure that this is set to match the 10750 oscillator within your LNBF. You probably did this, but sometimes some folks just forget and you usually have to set this for every satellite, not just one and expect it to control all the others.
Next item to cover is the sat and transponder information that you are trying to seek. If 97W is your nearest due south satellite, go into the setup menu and select this sat and 12177 MHz V SR 23000 (roughly). You already mentioned that you were spotting for this TP and it is an acceptable one to use, so don't bother changing that. Your longitude must be near mine as Galaxy 19 is my nearest true south sat as well. I am near Omaha, NE. I checked TP 12177 V for myself and it is providing a good signal. It isn't a boomer, but it isn't weak.
I noticed that you bought a second LNBF because you thought the first might have been bad. LNBFs rarely go bad unless they are struck by lightning. I have only had one go bad in my time and that was when I had a DN subscription over five years ago. You can usually rule this out in most cases. I think you are safe with this at this time.
The next thing that you must do is to take your receiver and a small, portable TV out to your dish and connect everything with short jumper RG6 cables. Then check your signal quality levels.
If you follow my comments above, then you can rule out your LNBF, your cable and length of cable and the sat and TP as well as your L.O. setting in the menus. This will cover a LOT of possibilities for you to troubleshoot. You should be able to wipe these items off your troubleshooting list if you are certain about them all and I think that you can be. The only doubt that I would have in my mind at this point is your LNBF L.O. setting in the menu. If you have that correctly set at 10750 MHz, we can move on.
Since you are using a KUL1 LNBF, I doubt that you have any switches installed, but if you do, remove them or bypass around them. We do not want a switch in the circuit to distract us.
If you are out in the yard or on the roof with your receiver and TV and connected to your dish with short RG6 cables and NO switches, we can go to work.
If there is still trouble with the quality reading, then we have at least two main possibilities. 1] Alignment of the dish and motor (my first choice) 2] The quality of the signal path through the motor (a rare concern, but not improbable). 3] A receiver or tuner problem.
Dial your motor in to 97W first and set your receiver to peer at 97W TP 12177 V. Then power off and connect your IF cable directly from the LNBF to the receiver and bypass the motor.
No change? Try to gently twist the dish pan while standing behind it and grasping the outer perimeter of the dish and gently flexing it right, left, up and down. Do you detect any changes?
Not to forget, is there anything possibly in your LOS that may be occluding the signal path from the satellite? A tree, a hill, a barn, a building, a very high voltage power line or pole or similar structure?
Is your LNBF installed on your dish correctly? If this is a motorized dish, your polarization should be set to zero degrees for the sats that you are seeking. This means that the LNBF must be rotated to the straight up position or zero degrees. There is one satellite that is an oddball in this aspect, but you ae not aiming at that one, so don't worry about this as long as you stick with 97W for now.
Next, what is your site latitude in degrees? Did you set your motor latitude setting to match this? Bare in mind that some motors have a LATITUDE scale on one side and an ELEVATION scale on the other side. Make sure that you are using the LATITUDE scale. I understand that the scale is not always easily read. If your lattitude is 44.6°, it isn't simple to set the motor with that degree of accuracy since the scale is not marked off that way for you. Don't worry too much about this discrepancy. Your judgement will be close enough to obtain a signal. You can fine tune it later, but for now it is not necessary.
The next item you need to concern yourself with is the dish elevation setting. You should get this from your installation manual or an online calculator like
Satellite dish look angle pointer calculator
If you are still having troubles, report back and give us more detailed information such as the DISH and MOTOR model and your LAT/LONG coordinates.
My gut instinct is that your alignment of the dish and motor is just not proper. Make sure that your mast that the dish and motor are mounted to is absolutely and perfectly vertical or plumb. This is extremely important! Some folks who are new to this hobby do not realize it, but it is one of the most important aspects to be concerned with. Secondly, if that mast is "wobbly" or loose fitting, that is just as bad if not worse. The mast is the foundation for your dish and all other angles depend upon it being stable and plumb. Do not skimp or cut corners with your mast alignment and set up.
If you follow this advice, you should be able to at least isolate your troubles. Reply back and let us know what you determine. We are always here, obviously
RADAR