this would really be much easier to resolve if we knew what MODEL the receivers were. If they both VIP's......the use of Dishcomm is possible at no additional cost (usually).
Both of my receivers are VIP622 DVRs.
this would really be much easier to resolve if we knew what MODEL the receivers were. If they both VIP's......the use of Dishcomm is possible at no additional cost (usually).
Both of my receivers are VIP622 DVRs.
since you have 2 622's, with one connected to the internet: Dishcomm should be easily possible in most cases. No additional hardware required.
check here:
Tech Portal : How To : DishCOMM
Ok. Here's the update. Not connected to this situation, the HDMI input/output for one of my 622's went out. A Dish Network technician and swapped out the 622 with a 722(I didn't have the foresight to burn the Giants Super Bowl win to DVD, so there that goes. And no, I didn't want to pay $40 for the USB program. This 722 has more drive space than I need). When I tried Dishcomm with the technician, we couldn't find the 'connected' receiver. Yet last night, I tried the Dishcomm search and found my other connected receiver. Is this Dishcomm deal off if I have a 722 and 622?
And thanks for all the feedback here.
dishcomm can be a little flaky on initial setup at times. you should be good to go now.
cheers
dishcomm can be a little flaky on initial setup at times. you should be good to go now.
cheers
You are correct. It is showing a receiver online. Is that all I need to do? Is there a way to confirm that it is connected, outside of calling Dish Network's pitiful customer service?
Another thing this technician said, and I'm probably not breaking news, Dish Network is phasing out contractors for their field people. He said that Dish is bringing people inhouse, in an attempt to get all the specs uniform. I assume this is a good sing.
Thanks again.
if you have 2 vip receivers, both must show up in the dishcomm screen. A VIP always sees "itself" in dishcomm but may not find the other one. You then have to add the "R00" of the other reciever manually. Then it will usually work.
since almost all homes have 2 phase AC power coming in (occaionally people have 3 phase very rare and very expensive)- both receivers must be on the same "leg" of the AC for Dishcomm to work.
if they are not, you could:
a: switch the wires around in you Fuse box so that they are on the same leg(get an electrician) or
b: run a hardwire cat5 cable from both receivers to your internet hub
there are other options but they all cost $$$$
remember - the first 622 has no programming access fee (its now waived)- only the 2nd 622 will.
you can test a connection with the test button in dishcomm setup.
also: Menu 6-3 Diagnostics - use the "connection" and/or the "call out" buttons.
good luck