Programing and fees

  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
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stevegd007

SatelliteGuys Family
Original poster
Aug 9, 2008
45
2
San Deigo, Southern Calif.
I am looking at my Dish Programing and my fees and I see an A La Cart for a program called RFD-TV (rural farming/tractor TV?) and a charge for $3 for this, but this is not in my total fees due for the monthly charges. I never ordered this A La Cart program and I have never really watched it. It just appeared one month? Go figure. Since it seems not to be in my total fees due, what is the deal. Leave it for remove it. If I remove it will my bill drop by $3? I really do not see this charge in my total due. Or if I change it to a program I would watch would Dish start charging me? Kind of weird, I know. :D
 
Some locations get this channel for free (Not sure if it's considered part of locals or what). I've always had it and never requested it (I don't watch it either). Attempting to remove it from your account will not reduce your bill. It's just a website bug. For subscribers like yourself and I, Dish needs to modify the site so RFD-TV is grayed out and unchangeable.
 
on mine just about all of them appear to be charged to me, but i think it is because i have AEP. so my package contains them. i think it is just a bug in the code. i wouldn't put much worry to it unless your bill comes and it is on that.
 

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