The volume level is way lower than any of the other channels. Even the main WWMT CBS feed is fine. Who should I contact about this?
Problem With Volume Level on Local CW channel WWMT-DT2 Kalamazoo MI on Dish
- Thread starter isaacmorseMI
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IIRC the e-mail is
dishquality@echostar.com
give them all the info and the legit channel number (what it shows with Dish...not the "mapdown number"...if you dont know that check thelist at the top
edit: yep thats the e-mail address
http://www.satelliteguys.us/2291833-post7.html
dishquality@echostar.com
give them all the info and the legit channel number (what it shows with Dish...not the "mapdown number"...if you dont know that check thelist at the top
edit: yep thats the e-mail address
http://www.satelliteguys.us/2291833-post7.html
Sometimes right away and sometimes a week. Just keep the emailing them with updates and they will eventually respond.
Just Responded
Here is their message.
Thank you for expressing your concerns and interest in DISH Network. Customer input is an important tool in our efforts to continuously improve the quality of the DISH Network service.
Thank you for your email. I did check this service and found the issue to be present. We have opened a Discrepancy Ticket and this issue was escalated to our Locals Engineers. The Discrepancy Ticket will remain open until this issue is resolved. I do apologize for any inconvenience this has caused.
We appreciate the time DISH Network customers take to email their audio/video quality concerns. Thank you for your patience and for being a valued customer.
EchoStar Broadcasting Corporation
Quality Assurance Department
dishquality@echostar.com
Here is their message.
Thank you for expressing your concerns and interest in DISH Network. Customer input is an important tool in our efforts to continuously improve the quality of the DISH Network service.
Thank you for your email. I did check this service and found the issue to be present. We have opened a Discrepancy Ticket and this issue was escalated to our Locals Engineers. The Discrepancy Ticket will remain open until this issue is resolved. I do apologize for any inconvenience this has caused.
We appreciate the time DISH Network customers take to email their audio/video quality concerns. Thank you for your patience and for being a valued customer.
EchoStar Broadcasting Corporation
Quality Assurance Department
dishquality@echostar.com
very cool 
Hope they get it fixed quickly...so it sounds like a issue with the actual feed and not Dish
Hope they get it fixed quickly...so it sounds like a issue with the actual feed and not Dish
