Just got my VBox II in from Sadoun, which was shipped out very rapidly, and I want to thank them for that.
The problem referred to in the title is in the specs in the book with the box I received and what is on Sadoun's website. http://www.sadoun.com/Sat/Products/Moteck/V-Box-II-control.htm
Motek's website is here.
The specs from Sadoun's website are below.
Specification:
Model V-BOX II
Input 110 VAC / 60Hz
Output 36 VDC
Max. Dish Diameter 3M No Max. Dish diameter specified in book
Max. Output Current 3.5A Book says 2.2A/3.5A (High Power Version)
Max. Power Consumption 80W Book says 70W/100W (High Power Version)
Protocol DiSEqC 1.0 / 1.2
Positions Memories 99 book in box says 60
Controled by DiSEqC 1.2 Receiver or Optional Remote Control
Display 3 Digit LED
Resynchronize Function YES
Manual Buttons Power ON / OFF, EAST / WEST
Protection Software Limit Protection
Electric Overload Protection
When I called to ask some questions about the conflicting specifications, which are in bold above, I was a little surprised by the response I got from the salesman. He basically gave me the run around, and passed me off to a lady salesperson who was very patient, and asked if I wanted to leave a voice mail for the boss. I said yes, and she gave me to a voice mail that was full.
I had to call back at least half a dozen times because the system kept hanging up on me. I finally got a live person again, and they said they were having problems with the phone. I asked that the boss give me a call and gave them my number as the boss was out for the rest of the day. Hopefully he will call me back.
Has anyone here ordered the VBox II from somewhere else? If you did, what were the specs on your box?
With all the talk about trouble with the original VBox, I am a little concerned about what I was sent. Also please don't misunderstand, I am not trying to bad-mouth Sadoun either. Just a little surprised with all the good things I have read about them on this site.
If you can help me out with these questions, please do so.
The problem referred to in the title is in the specs in the book with the box I received and what is on Sadoun's website. http://www.sadoun.com/Sat/Products/Moteck/V-Box-II-control.htm
Motek's website is here.
The specs from Sadoun's website are below.
Specification:
Model V-BOX II
Input 110 VAC / 60Hz
Output 36 VDC
Max. Dish Diameter 3M No Max. Dish diameter specified in book
Max. Output Current 3.5A Book says 2.2A/3.5A (High Power Version)
Max. Power Consumption 80W Book says 70W/100W (High Power Version)
Protocol DiSEqC 1.0 / 1.2
Positions Memories 99 book in box says 60
Controled by DiSEqC 1.2 Receiver or Optional Remote Control
Display 3 Digit LED
Resynchronize Function YES
Manual Buttons Power ON / OFF, EAST / WEST
Protection Software Limit Protection
Electric Overload Protection
When I called to ask some questions about the conflicting specifications, which are in bold above, I was a little surprised by the response I got from the salesman. He basically gave me the run around, and passed me off to a lady salesperson who was very patient, and asked if I wanted to leave a voice mail for the boss. I said yes, and she gave me to a voice mail that was full.
I had to call back at least half a dozen times because the system kept hanging up on me. I finally got a live person again, and they said they were having problems with the phone. I asked that the boss give me a call and gave them my number as the boss was out for the rest of the day. Hopefully he will call me back.
Has anyone here ordered the VBox II from somewhere else? If you did, what were the specs on your box?
With all the talk about trouble with the original VBox, I am a little concerned about what I was sent. Also please don't misunderstand, I am not trying to bad-mouth Sadoun either. Just a little surprised with all the good things I have read about them on this site.
If you can help me out with these questions, please do so.