Problem with Update SWID U738 on Hopper w/Sling

  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
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DawgDeputy

SatelliteGuys Family
Original poster
Feb 1, 2009
37
12
Grayson, Ga
I updated my Hopper today and now have an issue with creating timers. Instead of creating the timer as usual, when I click on a program in the guide and select record it goes to a screen to create a custom timer. Anyone else having this issue?
 
I have asked this group if Dish has a revision history log on what were the fixes or updated that were added. I guess there is nothing that is published. I have not noticed any major changes, maybe they corrected a spelling error on one of the menus. This why I monitor this group to see if anyone else notices anything.
 
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I have asked this group if Dish has a revision history log on what were the fixes or updated that were added. I guess there is nothing that is published. I have not noticed any major changes, maybe they corrected a spelling error on one of the menus. This why I monitor this group to see if anyone else notices anything.
They used to, but not lately. I posted something on Dish's Tech Portal about it - no response
 

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