Does your electric or gas or phone company send you formal announcements of their increases?Just received my latest bill (online,12/28) for the time period covering 1/13 to 2/12 & there is no mention of any upcoming increase. So that means when next month's bill comes out I will have no notice of the increase if it is effective on 2/16 - what kind of business model is that, no wonder customers are angry & frustrated! Good thing I read this forum . . . thanks, Scott for the info!