Solid Signal Returns & Warranties
Returns
Within 30 days of receipt of your order, you may return:
Any item in its original condition that either did not fit or was a core return. The item cannot be disassembled or damaged by incorrect installation. We are not responsible for installation errors.
Product returns that are returned for credit will be subject to a fifteen percent (15%) restocking fee. Special-order products are not returnable.
Returns will not be accepted for any of the following reasons:
1. Manufacturers original packaging is missing, incomplete, damaged or defaced.
2. Opened prerecorded media, movies, music, software, etc
3. Opened expendable items batteries, discs, tapes, etc
4. Missing or damaged: accessories, warranty cards, manuals, etc.
5. Product is not in acceptable condition for resale (scratched, damage, etc.).
6. Electrical parts are not returnable if plugged in or unsealed for any reason.
7. Any equipment, or part of packaged item that may require contact with a human orifice, such as headphones, microphones, etc.
8. XM Radio Receivers that have been activated are ineligible for resale and will not be eligible for return or refund.
No Returns will be accepted without a return authorization number.