PPV still going through????

[John2021]

ok we have a zero spend limit on our boxes and has a pin code enabled on both of our boxes. so why in the hell is someone still able to buy a PPV not knowing the pin code and they don't have my online acct info...

 

[KyL416]

Whoever purchased the PPV could have done it by phone or text message.

 

[John2021]

Whoever purchased the PPV could have done it by phone or text message.

they said it was done via a remote

 

[Bruce]

Sounds like you need to talk to someone in your household, instead of DirecTV.

 

[b4pjoe]

ok we have a zero spend limit on our boxes and has a pin code enabled on both of our boxes. so why in the hell is someone still able to buy a PPV not knowing the pin code and they don't have my online acct info...

Anything show up in history?

 

[John2021]

Sounds like you need to talk to someone in your household, instead of DirecTV.

I called in and had it blocked now they would need to verify my acct info wich they don't have. But it should have never went though with a zero spending limit set and a pin code that only I know

 

[John2021]

Anything show up in history?

Yes it did

 

[b4pjoe]

Yes it did

And the result?

 

[John2021]

And the result?

i seen it in my purchase history as a bought PPV as well as it popped up on my bill

 

[John2021]

Whoever purchased the PPV could have done it by phone or text message.

wouldn't they need my acct info??? they don't know any of that stuff

 

[Bruce]

wouldn't they need my acct info??? they don't know any of that stuff

Who ordered it, you seem to be avoiding that question.

 

[John2021]

Who ordered it, you seem to be avoiding that question.

my sister

 

[Bruce]

my sister

Then yell at her.

She is at fault, not DirecTV.

Then call DirecTV and set your account for no PPV.