Poll, Do you have your NEW smartcards yet? (Dec poll)
- Thread starter tnsprin
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Server Issues. We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.
We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.
If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.
We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.
Sorry for the issue!
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Excellent Job!
Now on your next poll, you should call it Repoll or something like that and clearly ask that everyone poll again so you have a better change of picking up all the old pollers. Your numbers might be skewed to to low side. Add some history stats for excitement and you can start a lottery.
Thanks
Previous poll started 11/1
This poll started 12/26
We are up 14.02 percent saying they have gotten the cards. So approximately 7.51% a month (30 days). At 13 million that is 975,000 a month. That puts them as completing the card swap as early as the end of May.
This poll started 12/26
We are up 14.02 percent saying they have gotten the cards. So approximately 7.51% a month (30 days). At 13 million that is 975,000 a month. That puts them as completing the card swap as early as the end of May.
Press Menu, Menu and look at the DNASP number.
It should be 241 for then new NAGRA-3 encryption.
Any other number and you need a new smart card.
It should be 241 for then new NAGRA-3 encryption.
Any other number and you need a new smart card.
I did not get one for my 722 only for my 625. It said on the paper that the 722 did not need a new card.
Just make sure the info screen on your 722 shows a smartcard with DshH02. If so it already has the card builtin.
Just got mine for a 722 and a 622. 722 installed with zero problems. My 622 scared me, initially it would not recognize the card. A hard boot (pull the plug) worked. My wife would have been pissed if her 622 did not work.
Got mine Saturday for my 4900 and 322 dual receiver, the 301 didn't need one, and can I say that Dish, you really got it simplified this time. Put the smart card in.......watch it do it's thing.........and in less than 5 minutes it's back on with all the channels checked and confirmed. It's nice to know that Dish got this an improvement better than last time they had us replace smart cards..........must have learned something that they didn't know last time.........nevertheless, thanks for making this changeout much simplified this time.
DISH left a phone message the other day saying the new card was on the way. Have not received it as yet.
My mom's 622 was purchased thru a packaged deal with AT&T about 2 years ago. Will this have anything to do with her not getting her cards yet. I'm sure it doesn't but just wondering why she hasn't received hers yet. Thanks
I finally got the one and only smart card that I need for an older box that I have on the account.
