Pay per view question, need help!

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    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
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jumpman23j

SatelliteGuys Family
Original poster
Feb 2, 2008
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I just ordered ufc 82 on hd and it had an error but on my bill activity it has it on there but it's under the wrong access card number. If i order a pay per view event does it show on all tv's? I only have one hdtv so it should of went to that one.
 
i guess no one wants to help. It's a very simple question, i am not a longtime directv subscriber so i really would appreciate it if someone would provide the answer if pay per view events ordered online would be provided on all access cards to each tv?
 
I am fairly new to Directv and do not know the answer to your question as I've never ordered a Directv PPV.

You could try calling Directv at 1-800-DIRECTV and ask. They might be able to tell you if no one replies with the answer here.
 
if ordered on-line, ppv would show on all access cards on the account. the charge you would see online would be to your primary(on dtv's records) card. if the hd version was ordered of course the only card able to show this would be your hd.
 
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