I am not super technical, and did not install this system myself. The dish is on a pole in the yard so I can actually reach it if necessary. I have an original Hopper as well as a Hopper with Sling (both used regularly), and a Joey I rarely use. The original Hopper has recently been experiencing a partial or complete loss of signal periodically, and at such times loses internet connection. During these same time periods, the HwS functions just fine, no signal loss at all.
Performing a reset via unplugging the receiver, then checking the switch generally gets the signal back, though I have to also reset the network and I have to reset up the broadband after this, on both machines. I did also change the coax cable on the original Hopper, just in case.
Is there anything else I can do to troubleshoot this? Is my original Hopper giving up the ghost? Or is this something that needs a visit from an installer to check and fix?
Sent from my iPad using SatelliteGuys mobile app
Performing a reset via unplugging the receiver, then checking the switch generally gets the signal back, though I have to also reset the network and I have to reset up the broadband after this, on both machines. I did also change the coax cable on the original Hopper, just in case.
Is there anything else I can do to troubleshoot this? Is my original Hopper giving up the ghost? Or is this something that needs a visit from an installer to check and fix?
Sent from my iPad using SatelliteGuys mobile app
