i have a service call on the 14th. they are going to replace one box...it won't allow me to use the installation wizard, it will go to it but when i hit ok on any of the 7 choices it will go back to the program i was watching. i also will be getting a bigger dish, it has been raining for days and my signal is breaking up regularly. my question is...has anyone been upgraded to a multi-directional antenna? most of my stations towers are north...nbc, pbs, fox but abc, cbs and wb are east. right now i get nbc and fox...sometimes i get pbs with an 8 bow tie antenna they put up with my first install. they are 20 to 30 miles from me. abc and wb will not come in, they are 30 to 40 miles from me. i disconnected the antenna feed from the box and hooked up a cheap indoor antenna that i can turn and picked up abc. the cbs station is probably 60 miles so i don't expect to pick that up. how far will voom go to try and get these stations for me? when voom works it is awesome! glad to hear the dvr is about ready.