Like many others, I have a local channel that was lost due to the Tribune dispute. Having read other posts, I decided to contact Dish via chat on their website to request an OTA antenna. During the conversation I specifically asked if I would be able to record shows on my DVR (I have a 2 Hopper/2 Joey setup) and the person helping me took a few minutes to research before replying that I would be able to.
Fast forward: I was sent an antenna and still trying to get everything working (issues hitting a repeater tower 15 miles away versus original transmission towers 80+ miles away). In the meantime I decided to follow up with Dish, once again via chat. I told the person helping me that I did not see how I would be able to connect the antenna I was sent to my Hopper in order to record shows. He replied that I was given incorrect information and that I would not be able to connect an antenna to my Hopper. I asked if he was sure that was the case as I found information on the Dish website referring to the ability. He then replied that yes I could with a USB Digital OTA Tuner but that Dish was currently out of stock. I then asked if there was any plans to restock and he told me he was unsure.
Has anyone been able to get a USB Adapter anytime recently? I can understand being out of stock but despite being quite pleased on my first time contacting Dish but this time I felt like I was getting the runaround.
Fast forward: I was sent an antenna and still trying to get everything working (issues hitting a repeater tower 15 miles away versus original transmission towers 80+ miles away). In the meantime I decided to follow up with Dish, once again via chat. I told the person helping me that I did not see how I would be able to connect the antenna I was sent to my Hopper in order to record shows. He replied that I was given incorrect information and that I would not be able to connect an antenna to my Hopper. I asked if he was sure that was the case as I found information on the Dish website referring to the ability. He then replied that yes I could with a USB Digital OTA Tuner but that Dish was currently out of stock. I then asked if there was any plans to restock and he told me he was unsure.
Has anyone been able to get a USB Adapter anytime recently? I can understand being out of stock but despite being quite pleased on my first time contacting Dish but this time I felt like I was getting the runaround.