Original Hopper and OTA dongle

[vrkeller]

I will have to try that out. I do stand corrected as the "X's" part of my antenna are pointing to Colorado...sorry!!

 

[vrkeller]

Okay, it's been a while since I've tried this but I did try to go directly from antenna to my hopper OTA to no avail. I bypassed everything and it is still not showing the two main channels I want on my hopper. They still show up when it's direct to my TV but not to the Hopper?


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[Hall]

Contact DIRT to see if they can arrange a replacement dongle. I'm not sure if you went through the normal reps if they'd do it (since it picks up many channels, it's not "broke" to them).

 

[vrkeller]

I did contact DIRT and they were going to put a ticket on it. They didn't mention replacing the dongle? Thank you!!


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[Hall]

I don't see any other option, but even I'm skeptical that it's a "weak" model. I don't think it will solve your problem, to be honest, but you want to rule it out. It's the only other variable.

 

[vrkeller]

That makes sense. I just don't understand why when the OTA is plugged directly in to the tv I get a lot of channels and when it's directly to the hopper dongle I don't???


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[Hall]

There's this combination of variables:

TV stations (all of them) + your antenna + your TV's tuner = all stations come in
TV stations (all of them) + your antenna + the OTA's tuner = a couple of stations do not come in

Am I missing anything ? What's different between the two ?

 

[vrkeller]

That's exactly right! I guess I don't understand why they don't come in...


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[navychop]

It COULD be a bad OTA dongle, or the wiring or even some weird quirk in the Hopper.

Not all tuners are equal. But the Hopper OTA tuner seems to have a good rep. It COULD just be that the TV OTA tuner is better at getting those two stations.

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[vrkeller]

Sounds good. What is the best way to get a dongle replaced at no cost, or is that a possibility you think?


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[Hall]

It COULD just be that the TV OTA tuner is better at getting those two stations.

That's what I suspect is the case, but he wants to integrate his OTA in the Hopper, so it's better to confirm.

 

[Bobby]

Contact DIRT, like you were advised earlier...

 

[primetimeguy]

Is constant signal dropouts while on the info screen of a program a known issue or does that point to other problems?