When will DISH notify its customers of the February rate increases? Do they send out letters or just accompany a notice with one's bill? I have paperless billing, so I wonder how I'm notified.
Offiicial Rate Increase Notification?
- Thread starter eacalhoun
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If you have paperless, it is your responsibility every month to check your bill. They give you something like 2 weeks from the date your bill is available to the date they take the money out of your account. The purpose of the 2 weeks is to give you time to review your bill and then voice objections if any.
I have been on paperless billing since they first offered it and have always gotten a letter about the price increases. Unfortunetly, sometimes it came after the increase took effect!!!...
Same here - I've been on paperless billing and to my recollection have always received a separate letter announcing an increase via snail mail.
I tried earlier in the month to find out how much my bill would increase. The csr said that she could not determine that at that time. I asked if I would be receiving anything to "warn" of the increase, and she said that it would be in with the bill.
The final rate adjustments for existing accounts is yet to be announced. CSR's have no clue, yet.
