Sent my gripe into Dish and got a canned reply.
Dear Valued DISH Network Customer,
Thank you for your recent communication regarding your channel.
We regret that FOX Networks, the owner of some Regional Sports Networks, FX and National Geographic Channel, removed their channels from the DISH Network line-up. FOX has demanded a rate increase of more than 50%. An increase this large would force DISH Network to pass these costs on to our customers, which we are unwilling to do during these tough economic times.
We know these channels are important to you which is why during the FOX Sports lock-out, we're pleased to bring you 20 additional sports channels at no cost. We assure you that we are doing everything possible to restore these channels. In the meantime, you will not miss a single MLB playoff game or NFL Game. The Solutions Tab has a full list of alternative sports options available to you while we continue to negotiate with FOX.
DISH Network will continue to work tirelessly for a fair agreement in order to bring these channels back at the earliest possible time. Feel free to share your thoughts and concerns by e-mailing us at
president@dishnetwork.com. We assure you that we will read every e-mail we receive.
Thank you for your patience during this process and for being a valued DISH Network customer.
Sincerely,
DISH Network
Your message:
As a loyal Dish Network subscriber, I have been with your company for 18 months now. I have six months left on my contract, and because of you putting your profits, when that contract is up at the end of March 2011, I will not be renewing my contract with Dish and will be going with DirecTV.
I pay $82.19 a month for your services.....and I'm not getting squat of what I paid for. And because of that, Dish is performing a breach of contract to its customers by not providing the services for which they have paid.
You say Fox is bullying you by asking you for an alleged 50% rate increase....the problem I find with that statement is nowhere in anything that Fox has never said how much they are asking, nor has Dish even said how much they are actually paying per subscriber for these Fox channels.
Your so called replacements are quite redundant.....HDNet movies isn't needed as I already get it as part of my current package. You are wasting my time in delivering garbage that I already get.
You've already pulled Disney HD Channels, you've been stubborn in regards to channels like Lifetime in the past, and now you are making Fox viewers angry. Taking a stand is costing you nothing but customers. Stop standing up, give the people what they want. And don't lie about not increasing prices, because the customers who pay your bills know better....you've increased our equipment fees, while not increasing programming.
Settle this now....because if I were a stockholder in Echostar or Dish Network Corp, I would be questioning if old Charlie has spent too much time in the CEO's chair right about now, and with the rate Dish is going, there won't be a Echostar or Dish Network left by the time all the programmers have pulled their programming, and all the customers have left for DirecTV.
Consider this before being stubborn.