As a new subscriber after 13 years with DirecTV, I’m finding Dish TV can be very frustrating. I am using a Dish Tailgater antenna and a Wally receiver. I have connected the coax directly to the receiver, and have connected it to the coach connection. Sometimes I get a signal, but most times not. The Check Switch, Acquiring Satellite Signal, Downloading Guide delays are quite time consuming when trying to determine the cause of not locking on to a satellite.
At the present time, when I check the satellites using the Diagnostics screen, all three satellites are shown as “locked” with signal strength in the 40’s, yet I’m unable to view HD TV! The Guide lists the expected channels, yet when selected I get the error screen.
I use an iPhone app called Winegard Satellite Pointer (AR View) to check for obstructions that could block the view, and even though there is a clear view of the southern sky, most times the antenna will not lock on to the satellite.
I’ve changed coax cables, (purchased new high-quality ones) short cables, long cables, elevated the antenna, moved the antenna, ensured the connection was tight – all with mixed results. Most times after many changes with the ^&^*(%$ The Check Switch, Acquiring Satellite Signal, Downloading Guide I still get the screen to unplug, resulting in the check Switch, etc. again.
Calling Dish Customer Service is a waste of time, since they always collect all the pertinent information and then tell me to unplug the receiver and replug. Of course this puts me in the long boot-up Check Switch, etc. routine ending with the same situation. I’m about to pull my hair out, except that I have none!
Is this normal system operation?
At the present time, when I check the satellites using the Diagnostics screen, all three satellites are shown as “locked” with signal strength in the 40’s, yet I’m unable to view HD TV! The Guide lists the expected channels, yet when selected I get the error screen.
I use an iPhone app called Winegard Satellite Pointer (AR View) to check for obstructions that could block the view, and even though there is a clear view of the southern sky, most times the antenna will not lock on to the satellite.
I’ve changed coax cables, (purchased new high-quality ones) short cables, long cables, elevated the antenna, moved the antenna, ensured the connection was tight – all with mixed results. Most times after many changes with the ^&^*(%$ The Check Switch, Acquiring Satellite Signal, Downloading Guide I still get the screen to unplug, resulting in the check Switch, etc. again.
Calling Dish Customer Service is a waste of time, since they always collect all the pertinent information and then tell me to unplug the receiver and replug. Of course this puts me in the long boot-up Check Switch, etc. routine ending with the same situation. I’m about to pull my hair out, except that I have none!
Is this normal system operation?
to Satelliteguys Honcho1!
