No transponder signal

[Karen 1953]

I have a model DP311 receiver. I disconnected it today to hook up a surround system. When I tried to check it all I got was no signal from the transponder. I have tried shuting it off and doing the reboot but, still nothing. I called customer support but still no signal. Any help would be greatly appreciated. Karen

 

[Jimbo]

I have a model DP311 receiver. I disconnected it today to hook up a surround system. When I tried to check it all I got was no signal from the transponder. I have tried shuting it off and doing the reboot but, still nothing. I called customer support but still no signal. Any help would be greatly appreciated. Karen

Karen,
Isn't the DP 311 a DISH reciever ?
I know it didn't sound fermiliar to me.

You might want to move your post over to the DISH forum

Jimbo