Hi all - New to this forum, but a long time lurker and long time Dish subscriber. I've encountered some behavior recenlty which has me stumped and hoping someone here can help.
A couple weeks ago we had our first winter storm of the season here in PA (Lansdale - 30 mins outside of philly). It wasn't that bad, only a couple inches. During that storm (which started early afternoon at lasted late at night). I lost all my HD channels on the 61.5 sat. Signal was back the following morning when i got up. For hte last week or so things were fine, until again yesterday, I got home from work and had no HD channels again. Now, yesterday had us facing a pretty bad rainstorm in the early morning and midday, but it was well out of here for at least 5 hours by the time i got home and saw i had no signal again. So, I called Dish, who sent a technician out today around lunchtime, and everything was fine. All my sats were in the 65-80 range on signal strength and he could find nothing wrong.
Sure enough when I got home this evening from work, the HD channels (sat 61.5) are out again. I get no lock on from the setup menu, and im scratching my head at what to do next. Should I request dish send a technician out at night instead of the day? What could possibly explain the dish not working at night but working during the day? The cold perhaps?
Any suggestions/help on how to troubleshoot is appreciated. For reference, I have two dish's on my roof, and the 110/119 one is working fine for SD channels.
A couple weeks ago we had our first winter storm of the season here in PA (Lansdale - 30 mins outside of philly). It wasn't that bad, only a couple inches. During that storm (which started early afternoon at lasted late at night). I lost all my HD channels on the 61.5 sat. Signal was back the following morning when i got up. For hte last week or so things were fine, until again yesterday, I got home from work and had no HD channels again. Now, yesterday had us facing a pretty bad rainstorm in the early morning and midday, but it was well out of here for at least 5 hours by the time i got home and saw i had no signal again. So, I called Dish, who sent a technician out today around lunchtime, and everything was fine. All my sats were in the 65-80 range on signal strength and he could find nothing wrong.
Sure enough when I got home this evening from work, the HD channels (sat 61.5) are out again. I get no lock on from the setup menu, and im scratching my head at what to do next. Should I request dish send a technician out at night instead of the day? What could possibly explain the dish not working at night but working during the day? The cold perhaps?
Any suggestions/help on how to troubleshoot is appreciated. For reference, I have two dish's on my roof, and the 110/119 one is working fine for SD channels.