no password access for parental control menu

[barret]

I am unable to access the parental control menu on my pansat 3500 sd. When I try to enter the menu, the password promt box does not come up, instead it jumps directly to the change PIN code screen. I can change the password and it will work on all of the other menus, as will the factory password, but the parental control menu will still not. I have tried switching receiver power off for 5 minutes and back on with no help. This is a new problem because I was able to enter parental control until last night. I have spoken with the guys at FTA Direct and to tech assistance at Pansat USA and they have not seen this problem. Can anyone help??

Thanks barret

 

[Mr Tony]

did you downaload any new software into it?

Weird...when I go into dang near any menu on my Pansat, it asks for the password (0000)

 

[barret]

no software. no codes. nothing. the only changes made were setting the clock, editting transponders, scanning and adding satellites.

barret

 

[Tron]

Have you tried a factory reset? Save your channel list first...

 

[barret]

Tron.
Saved channel list. Did factory reset. Rentered satellites. Downloaded saved channel list. Still no access to parental control menu. All other functions are working fine.
barret

 

[rjc3895]

Go into the main menu and select system information. Then post that information in this thread. That will tell us if you have the latest Pansat firmware.

 

[barret]

I am not sure that this is what you need. Pansat 3500s APIver:1.15N Bootver:7.0 Dec.06.2005 www.pansatusa.com. This came up under main menu.
Thanks barret

 

[rjc3895]

Have you downloaded the newest firmware from Pansat? Go to the Pansat website and download the newest firmware. Your bootver shows a Dec 6 date. There appears to be a newer version at the Pansat website.

Also, if the new software update doesn't do the trick, can you take a digital photo of the menu screens and post it here?