Not at least getting out the compass/inclnometer shows a lack of interest in doing the job. Unless a temprorary test dish is set up(most guys don't do this) there is no way to tell beyond a shadow of a doubt whehter or not the system will work. We rely on our devices.
Now, to be honest ,a 130 foot trench is not part of a basic standard install. That said, you would have had to pay for this work. The amount varies from place to place . We charge $1.50 for each foot of burial over 50 feet. So you would have been looking at a charge of $120 for that. Plus you'd have paid 50 cents a foot for all installed cable over 200 feet. That's on the Dish Network Service Agreement.
Additionally, had the trenching required the use of a trenching machine, you'd have paid for that as well. Machine trenching is an additional $40 with us.
Dish pointer is not always accurate. On site surveys are the best way to determne line of sight. Also please cnsider these factors. One the tech is responsible for the installation for at least one year and must consider the next 5 years of tree growth potential. Tecjhs get hit with back charges if the system fails due to loss of signal from trees and other obstrcutions. So techs will NOT install a system they believe will eventually become non operating. It's not worth the risk.
On a personal note. I don't mind trenching as long as the ground allows it and of course if time allows. I can't do a two hour trench job on one and have that cause me to miss or be very late to jobs for three other customers. That is another factor. Guranteed that tech had a bunch of other work to do that day and your job unfortunately would have made him late to his other customers .And that would have made for a very long and aggrevating day for that tech.
