Just called VOOM and scheduled a de-install for next Wednesday.
I originally subscribed on November 7th, 2003, and de-installed on Feb 3rd, 2004.
Got most of my money back...never got the 50 bucks back that I paid to Sears for the initial sign-up...even though I spoke to 4 different CSR's...all of whom said they would get the refund through.
When the $0 Down Lease program came on the scene...I resubscribed under that program and was installed on March 3rd, 2004. The installer brought a brand new box with him...he had just picked up a shipment of 10 new VOOM boxes that day from the distribution center in Fort Pierce, FL. The box was so new that we couldn't "activate" the box on that date.....it took another 24 hours for a "hit" to be sent to the box to enable watching any channel.
For the first 2 days the box seemed to work pretty well....I was able to watch the HDNews channel on 100....for about 15 minutes...and that was enough of that.
I then surfed Cinema10 and found that 9 of the movies playing....were playing also in December and I had seen all of them....but I zero'd on "Thelma and Louise"....hadn't seen that one before on my TV....although I had rented it on CD.....YEARS ago.
As the week wore on the box began to lock up....requiring resets, reboots by unplugging and factory resets.....
Yesterday...every channel showed severe pixalation problems....and all of the reboot stuff was done again. My Sat Signal power remained at 60 with a Sat Quality of 52....
This morning I had planned to call VOOM and ask for another new box....but after 45 minutes of being on hold....and or being dropped off the line requiring a re-dial........I simply thought....Screw this...I have given this company enough of my time and money....and they haven't improved one bit over the 5 month time period that I have tried to utilize their service.
During the past 10 days I really only watched one movie, one 15 minute segment of HDNews on 100......and nothing else.
Good luck to you all that plan to stick it out....this was just no bargain in any manner to me.
I originally subscribed on November 7th, 2003, and de-installed on Feb 3rd, 2004.
Got most of my money back...never got the 50 bucks back that I paid to Sears for the initial sign-up...even though I spoke to 4 different CSR's...all of whom said they would get the refund through.
When the $0 Down Lease program came on the scene...I resubscribed under that program and was installed on March 3rd, 2004. The installer brought a brand new box with him...he had just picked up a shipment of 10 new VOOM boxes that day from the distribution center in Fort Pierce, FL. The box was so new that we couldn't "activate" the box on that date.....it took another 24 hours for a "hit" to be sent to the box to enable watching any channel.
For the first 2 days the box seemed to work pretty well....I was able to watch the HDNews channel on 100....for about 15 minutes...and that was enough of that.
I then surfed Cinema10 and found that 9 of the movies playing....were playing also in December and I had seen all of them....but I zero'd on "Thelma and Louise"....hadn't seen that one before on my TV....although I had rented it on CD.....YEARS ago.
As the week wore on the box began to lock up....requiring resets, reboots by unplugging and factory resets.....
Yesterday...every channel showed severe pixalation problems....and all of the reboot stuff was done again. My Sat Signal power remained at 60 with a Sat Quality of 52....
This morning I had planned to call VOOM and ask for another new box....but after 45 minutes of being on hold....and or being dropped off the line requiring a re-dial........I simply thought....Screw this...I have given this company enough of my time and money....and they haven't improved one bit over the 5 month time period that I have tried to utilize their service.
During the past 10 days I really only watched one movie, one 15 minute segment of HDNews on 100......and nothing else.
Good luck to you all that plan to stick it out....this was just no bargain in any manner to me.
