Don, if you do contact Netflix, you can simply point out some of the customer reviews posted on their website.
Here are some recent reviews of IMAX: Hubble (Hubble 3D) as an example:
Great Movie! Visual effects and some of the camera shots of the launch sequences i have never seen before.Very stunning! Again, although advertised as 3D, IT IS NOT IN 3D! They are not supporting ANY 3D Titles. If you see anything about 3D in any other titles, WARNING, It wont be in 3D. (such as Resident evil: After life, IMAX: Space station, StepUp 3D). This is a great service but they have to get with the times. Lets go people, GET ON IT!
I too was disappointed because I recently puchased 3-D tv and couldn't wait to see this feature. If it hadn't said it was in 3-D I might have ordered it still and not been so disappointed.
This is not 3D. Dont waste your time. None of 3D rental are 3D! Feel like being cheated.
If anyone receives any actual 3D Blu-ray title from Netflix, please let us know!